Servicing our customers is important to us. If you have any questions, comments or suggestions, please do not hesitate to contact us:
For questions about your VISA reloadable card please click here. This section will explain how to get your balance and address other concerns you might have about the card. To contact the VISA directly call the number on the back of your card.
Loan By Phone Contact Information
If you have questions about your online loan application or your online account please call our Loan By Phone customer service number at 877-577-7977 or email us at customersupport@loanbyphone.com.If you need to fax supporting documents or your completed application, please fax to 877-577-7978.
Call us toll free at 877-262-CASH for the location nearest you, or call our consumer hotline at 800-504-9101.
Submit your concerns in writing to:
Check Into Cash, Inc.
Customer Service Department
P.O. Box 550
Cleveland, TN 37364-0550


